Questions and answers

We’re taking enquiries for cakes delivered from 1 January 2027. On any cake’s page, choose “Enquire about this cake”, tell us your date and postcode, and our team replies within two days with a quote. For a wedding cake, book a consultation.

Send your enquiry as early as you can, above all for busy weekends and holidays: the dates fill up as orders come in. We confirm your date when we reply.

Yes. Tell us the date you’d like in your enquiry and we confirm it with your quote. We agree a delivery time with you before the day.

Yes. In the cake designer you choose the size, sponge, colours and decorations, and see the price as you go. For anything the designer doesn’t cover, ask us for a quote.

Yes. Tell us the name, age or message in your enquiry: up to 30 characters on the cake are free. For a photo, a figure or a different design, describe it in your enquiry too.

Our team sends you a quote with the payment details. Orders are paid in full to confirm them.

Contact us as soon as possible and we’ll do what we can. Our cakes are made to order and perishable, so once a cake has been made it can’t be cancelled or returned. If something isn’t right with your cake, tell us within 24 hours of delivery. The details are in our terms and conditions.

To every London borough and the City, and to the nearby parts of Surrey, Kent, Essex and Hertfordshire. Check your postcode.

Free near our kitchen, in E1, E1W, E3, E14, E16, SE8, SE10 and SE16. Further out, the price depends on the distance: the delivery page has the table and a postcode check.

Seven days a week, between 9am and 5pm.

No. We are a kitchen, not a shop, so every order is delivered by our team.

Yes. Give us the recipient’s address in your enquiry. You can ask for a card or a personalised topper with the cake, and we deliver them together.

Yes: see our free-from cakes. Our kitchen also uses wheat, eggs, milk and nuts, so we can’t guarantee that any cake is free from traces of them.

Please tell us about the allergy before you order, so we can tell you which cakes are suitable. Each cake’s page has an Allergens tab.

Tell us about your day through the consultation form. We agree a date and time with you for a 30-minute video consultation with our team, send you the link, and talk through your ideas and flavours. Then we send you a design and a quote. See our wedding cakes.

Yes. Our team delivers wedding and event cakes to the venue and sets them up. Once the cake has been handed over, the venue’s staff look after it, so please make sure they know how to keep it and where to display it.

Yes. Tell us the date, the number of guests and what you have in mind, and we’ll send you a quote.